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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Delivery of Digital ProductsEbooks, Video courses, Softwares and other Digital products will emailed immediately after the payment is received. 

You can select your preferred payment method at checkout.

We accept secure payments for both local & international customers via Credit Cards, Debit Cards, Apple Pay & Google Pay.

We also accept direct bank deposit in Australia and New Zealand.

Also offers instalment options for our E-com courses by Splitit (50% today and the rest after 30 days from the date of purchase) both Locally and Internationally.

****Note that additional exchange fee may apply if your currency is other than AUD dollars.**** 

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read the terms and conditions of the refund policy. But we do provide one-time store credit within the first 14 days of your purchase of ebooks.

****Please refer back to our Refund policy for more details**** 

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with your details and select your preferred payment method for the products or services you want us to provide you.

Our support team is always happy to guide you at any step through Live chat! 

Ecom Accelerator FAQ's will be emailed within 48 hours of their purchase. Both E-com Beginners and Accelerator students will receive a copy of the E-com Accelerator FAQ's. 

****If you don't receive it within 48 hours then please email us at**** 

**Please Read and Complete These Steps To Finalise The Onboarding Process**

Account Creation

Email will be sent to activate your free account at Seo Digital Club

Onboarding Call

Onboarding calls are held at 8pm (Melbourne Time) Monday to Friday. 

You’ll need to attend your onboarding session within 7 days.

To attend, follow these 2 steps:

a) Download ZOOM:

b) Zoom Session

Zoom link will be sent through email

Live Chat Feature

Live chat feature is available 7 am - 10 pm Monday - Friday (Melbourne Time). 

You can join the live chat by clicking the chat with us, we are online now at the bottom of your screen on the right hand corner.

Daily Mentoring Call 

Our daily mentoring calls are held at 8pm Monday to Friday (Melbourne time). This is the perfect chance to ask any questions you may have. 

Zoom link will be sent a few hours before the session!

*** Remember, for any questions please first consult the FAQ’s before submitting a query. This will ensure a speedy response. *** 

Please refer back to our Resolution Center for any Account issues or Disputes. 

Thanks for visiting our page!

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