Resolve transaction or account issues

Disputes and Claims

Report a problem

a) How do I report unauthorized transactions (Fraudulent)?

If you notice a transaction that you didn’t authorize, let us know right away in the Resolution Center:

1. Go to the Resolution Center.
2. Email us at resolutioncenter@seodigitalclub.com
3. Every transactions will be processed through Stripe (Monitor fraud with machine learning is activated plus every transactions will require 3D Secure authentication)
4. Once we review all the details we will come back with a solution within 7-14 business days. 

 

b) I received the downloadable digital products that are not as described. Can I dispute the payment?

       Ans: If you are not happy with that purchase we can only provide one-time store credit (Only for Ebook) within the first 14 days of your purchase. No refunds for websites, video courses & Software (Please refer back to our refund policy)

 

c) I received Service (any of the E-com course) didn't work for me. Can I dispute the payment?

      Ans: Yes you can, please refer to our clear & transparent Refund Policy.

 

d) If your account is not working and not receiving member updates

     Ans: Contact us immediately at resolutioncenter@seodigitalclub.com

 

Dispute Email Template

        

 To: resolutioncenter@seodigitalclub.com

Subject: Order No ( ), Dispute: (Reason)

Reason for the Dispute: ? [Explained]

What it is?

Please refer back to Refund policy once again explain with supporting details.

 

Your Name

Phone number (with country code)

Email address

 

***Before disputing through banks, please go through us. We will try to resolve all the issues as soon as possible.***

 

Last Updated 10th November, 2020